Key Partners
- Independent dealers — 4,566 GMNA, 6,276 GMI (FACT).
- Suppliers — top 2 ≈12% of purchases (FACT).
- UAW — ~47,000 U.S. hourly workers (FACT).
- Ultium Cells JV with LG Energy Solution (FACT).
- SAIC joint ventures in China (FACT).
- Lenders and ABS buyers fund GM Financial (FACT).
Key Activities
- Design & engineering — $8.5B R&D FY25 (FACT).
- Build in 11 U.S. assembly plants + global sites (FACT).
- Wholesale 3.80M vehicles in FY25 (FACT).
- Lend & lease via GM Financial (FACT).
- Warranty, recalls, parts & OTA software (FACT).
- EV capacity realigned in 2025 (FACT).
Key Resources
- Chevrolet, GMC, Cadillac, Buick brands (FACT).
- 50 U.S. plants/facilities, 11 assembly (FACT).
- ~156,000 employees at Dec 31, 2025 (FACT).
- GM Financial receivables ≈$89.7B (FACT).
- $33.7B lease fleet; $25.0B residuals (FACT).
- OnStar in 20+ markets; Super Cruise (FACT).
Value Propositions
- Full-size trucks & SUVs — the profit core (FACT).
- Broad gas + EV lineup (FACT).
- One-stop financing and leasing (FACT).
- Dealer service under GM warranty (FACT).
- OnStar + Super Cruise hands-free driving (FACT).
- Fleet vehicles for business & rental (FACT).
Customer Relationships
- Dealer-led sales and service (FACT).
- Rebates and subsidized financing (FACT).
- Multi-year loans and leases (FACT).
- Lease returns trigger repeat purchase (INFERENCE).
- OnStar / Super Cruise subscriptions (FACT).
- Warranty and recall campaigns (FACT).
Channels
- ~10,800 authorized dealers/outlets worldwide (FACT).
- Fleet — 1.09M vehicles, 17.7% of sales (FACT).
- Dealer floorplan from GM Financial (FACT).
- Online shopping tools feed dealers (INFERENCE).
- China via SAIC joint ventures (FACT).
- OTA software store in the vehicle (FACT).
Customer Segments
- U.S. truck buyers — 33.0% segment share (FACT).
- Crossover buyers — 13.7% U.S. share (FACT).
- Luxury — Cadillac (FACT).
- Fleet — rental, commercial, government (FACT).
- GMI — South America, Middle East, Korea (FACT).
- China via JVs — 1.88M vehicles (FACT).
Cost Structure
- Auto cost of sales $159.13B FY25 (FACT).
- ~2/3 of it is material (FACT).
- Tariffs — $3.1B cost in FY25 (FACT).
- EV realignment charges $7.9B (FACT).
- Capex $9.3B; R&D $8.5B (FACT).
- GM Financial expenses $14.30B (FACT).
Revenue Streams
- Vehicles/parts/accessories $160.51B (FACT).
- GM Financial revenue $17.06B, +7.5% (FACT).
- Services & other $5.72B, +11% (FACT).
- EBIT-adjusted $12.75B, 6.9% margin (FACT).
- Net income $2.70B, −55% (FACT).
- 2026 EBIT-adj. guide $14–16B (FACT).